Inbound Calls

DR MArketing Solutions can help your business grow. You get many features with a hosted call center that can take your business to the next level. A primary feature is that a call center gives your business a big business presence regardless of your actual size. This feature offers a custom professional auto greeting that lends credibility to your business. This can be especially important if you are a one-person shop.

Our call center allows you to take calls wherever you are and on any phone. This provides the flexibility to you that you do not have to worry about missing phone calls while being out of the office or on the road. You can get your calls and deal with business on the go.

Most hosted call centers provide queuing that evenly distributes calls among workers. Your callers should never hear a busy signal. Instead they are automatically queued to the next available worker. If your business has peak times, call centers have overflow queues that automatically adjust the number of workers available to take calls.

Our inbound services ( customers calling in) include:

 

Customer Care

Order taking and customer service

Sales support

Help Desk technical Support

Overflow Customer Service Support

Complete 24 Hour Customer Support

 

Sales

Order processing

Overflow sales and order processing

 

Business Processes

Switchboard and receptionist support

After hours receptionist support

Appointment scheduling

Conference and other registration support

 

Call one of our marketing representatives to discuss the needs of your company. We will be happy to take your call and advise you regarding the best solution as well as the best price:

 

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